Terms of sale

 

Dear Customer, you find here all information you need for purchasing our products. In case of any doubt, please do not hesitate to contact us mailing to info@vestirebio.it.

You will be asked to accept our Conditions of Sale before making your order.


SELLING METHODS

Sale prices of products displayed and mentionned inside this web site include V.A.T. and any other applicable local tax; you can look up the freigh cost (which is at your charge) in the page “Shipping and Delivery” before confirming your order.

You can place your order

  • Through our e-commerce web site;

  • By sending us an e-mail, giving code, size/colour, quantity of the desired products, and then adding your address and phone number;

On-line order: You can place an order through the apposite order procedure available on this website. First of all you have to click on CREATE A NEW ACCOUNT at the top right. The procedure is very simple and guided step-by-step. Now you can surf in the site, select the products and add them to your cart. In this case you will have different payment options: credit card, paypal, cash on delivery (only for customers living in Italy), postal order or bank draft on our bank account, or recharging our Postepay card (only for customers living in Italy).



E-mail order: You can submit an order by sending an e-mail to info@vestirebio.it. Please mention the desidered products and specify code, size and colour (where needed). Once received, we’ll send you an order confirmation detailing the required articles, single unit prices and total order amount including freight cost. The products will be sent only after confirmation of the order (per e-mail) and receipt of payment. For all details about payment please see the page secure payment.

 

RETURNS AND REFUNDS

In the event that the products received are not to your liking, you can return the products bought within 15 days with no obligation on your part of specifying the reason of return. We’ll refund the amount paid corresponding to the products returned (not including the freight cost). Partial returns are also admitted.
The right to withdraw is assured in accordance with the provisions of the Italian Law Decree 22/05/1999 no. 185, concerning Consumer Protection on Distance Selling.
The return of the products in their original state, (unused, unworn, unwashed, undamaged) and in original packaging is an essential precondition for exercising the right to withdraw.
According to the law return freight cost are at your full charge.