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Altramoda delivers to all EU countries (excluding the minor islands) via SDA Export box parcel delivery service. The goods travel at the risk of the recipient. We always do our best for packaging the products in a safe manner. Once the parcel has been shipped, you will receive notification of the track and trace number of your order; you can check the status of your order online. Please give us a PHONE NUMBER YOU CAN BE REACHED AT; we’ll call you only in case any problem occurs during the shipping procedure.
Two free delivery attempts are foreseen for each shipment. Deliveries arefrom Mondayto Friday (excludingnational holidays). If no-one is present at the time of the attempt delivery, the National Postal Service driver will leave a notification card in your mailbox (which containthe following information:date and time ofattempted delivery, addressand telephone numberof the post officeatwhich theshipislying, andthe deadlineofstock). If the second delivery attempt fails, too, the parcel can be picked up at your local post office.
You can not changeaddressafter the packagehas already been shipped.
Aftertwodelivery attempts, parcels awaiting deliveryare keptin stockby postal operatorson averagefor 15 days, including Saturdays and holidays. After the periodofstorage, the packagewill return to Italy.THENwe will proceed toreimburse youONLYCOSTOF GOODS,DEDUCTING THE COST OF THE SHIPPING BYAMOUNTPAIDBY YOU ANDDEDUCTINGthe cost FOR RETURN OF THE PARCEL.
Fixed standard freight cost for each order:
Austria € 16
Belgium € 16
Bulgaria € 19
Czech Republic € 16
Denmark € 16
Eire € 51
Estonia € 47
Finland € 62
France € 19
Germany € 16
Greece (excluding islands) € 45
Hungary € 16
Latvia € 47
Lithuania € 47
Luxembourg € 16
Malta € 78
Netherlands € 16
Norway € 86
Poland € 16
Portugal (excluding islands) € 40
Princedom ofMonaco € 19
Romania € 47
Slovak Republic € 16
Slovenia € 29
Spain € 19
Sweden € 39
Switzerland € 68
United Kingdom - England-Wales-Scotland-North Ireland € 19
For countries outside the EC (Norway, Switzerland,...) the custom may ask you a clearance fee in proportion to the total of the invoice. Find out from the Bureau of Customs of your country.
RETURNS AND REFUNDS
In the event that the products received are not to your liking, you can return the products bought within 15 days with no obligation on your part of specifying the reason of return. We’ll refund the amount paid corresponding to the products returned (not including the freight cost). Partial returns are also admitted.
The right to withdraw is assured in accordance with the provisions of the Italian Law Decree 22/05/1999 no. 185, concerning Consumer Protection on Distance Selling.
The return of the products in their original state, (unused, unworn, unwashed, undamaged) and in original packaging is an essential precondition for exercising the right to withdraw.
How to return goods. First of all you must notify Altramoda within 15 working days of the date of receipt of the goods that you intend to return them. You can send your notice in one of the following ways:
• via e-mail to firstname.lastname@example.org specifyng order number and date in the mail subject, as per following instruction: Return of order no. XXX dated dd/mm/yy
Please check you are in receipt of an e-mail conferming you that Altramoda has received your notice of return.
You can then return the products by register letter or ordinary parcel post within 15 days of receipt to our following shop address :
corso Garibaldi 164, 61034 Fossombrone (PU) – Italy
According to the law return freight costs are at your full charge.
The amount paid, excluding the freight cost, will be refunded within 3 days of the goods receipt. If you have paid by Paypal, you’ll have the amount credited on you Paypal account. If you have paid by credit card or bank draft, please advise us your IBAN code and account holder; we’ll transfer you the amount to refund immediately.
IF YOU WISH TO CHANGE AN ITEM OR THE SIZE OF AN ITEM, THE COST FOR SHIPPING YOU THE PRODUCT WILL BE AT YOUR CHARGE.
In this page you find general instructions to select the right size for clothing, underwear and hats.
As we are a multi-brand shop, we sell products having a different wearability. For any information concerning wearability of items, please mail us to info@vestirebio
SIZING GUIDE FOR BABIES AND CHILDREN: Indication of the generic correspondence age/height. Measure your child’s height (without shoes) and order the size given in months/years.
50/56 cm = 0/3 months 62/68 cm = 3/6 months 74/80 cm = 6/12 months 86/92 cm = 18/24 months 98 cm = 3 years 104 cm = 4 years 110 cm = 5 years 116 cm = 6 years 122 cm = 7 years 128 cm = 8 years 134 cm = 9 years 140 cm = 10 years 152 cm = 12 years
164 cm = 14 years
HAT SIZES for babies, children and adults Measure your head circumference at its largest point using a measuring tape cm 34 and 36 = for babies of max. 5 weeks of age cm 38 and 40 = for babies aged 5 weeks to 3 months cm 42 and 44 = for babies aged 3 months to 5 and a half months cm 46 and 48 = for babies aged 6 to 9 months having a large head circumference or 6 to 12 months having a small head circumference cm 50 and 52 = for babies and children aged 10 months to 4 years cm 54 and 56 = for children aged 18 months to 8 years having a large head circumference and 5 years to adults having a small head circumference. This size is also suitable for lots of women. cm 58 and 60 = for adults, boys and girls.
WOMEN’S CLOTHING SIZES Conversion list of international sizes to italian sizes: centimeters corresponding to bust, waist and hips circumferences.
XS = Italian size 38/40 bust cm 80-85, waist cm 64-69, hips cm 87-91
S = Italian size 40/42 bust cm 85-90, waist cm 70-75, hips cm 92-97
M = Italian size 44 bust cm 90-95, waist cm 74-79, hips cm 97-100
L = Italian size 46/48 bust cm 95-100, waist cm 80-84, hips cm 101-107
XL = Italian size 48/50 bust cm 100-105, waist cm 85-90, hips cm 107-110
XXL = Italian size 50/52 bust cm 105-110, waist cm 91-96, hips cm 110-115
CONVERSION OF GERMAN SIZES TO ITALIAN SIZES
German size 34/36 = Italian size 38/40 = international size XS German size 38/40 = Italian size 40/42 = international size S German size 40/42 = Italian size 44/46 = international size L German size 46/48 = Italian size 48/50 = international size XL
MEN’S CLOTHING SIZES Conversion list of international sizes to italian sizes: centimeters corresponding to chest and waist circumference.
S = Italian size 46 chest cm 80-88, waist cm 75-79
M = Italian size 48 chest cm 89-96, waist cm 80-84
L = Italian size 50 chest cm 97-104, waist cm 85-90
XL = Italian size 52 chest cm 105-115, waist cm 90-94
XXL = Italian size 54/56 chest cm 115-120, waist cm 95-100
CONVERSION OF GERMAN SIZES TO ITALIAN SIZES German size 46/48 = Italian size 48/50 = international size M/L German size 50/52 = Italian size 52/54 = international size XL German size 54/56 = Italian size 56/58 = international size XXL
WOMEN’S UNDERWARE SIZES
BRAS: To find the right size to order measure your chest and underband circumference using a measuring tape.
SIZE I = underband cm 65/70 = international size XS SIZE II = underband cm 70/75 = international size S SIZE III = underband cm 75/80 = international size M SIZE IV = underband cm 80/85 = international size L SIZE V = underband cm 85/90 = international size XL SIZE VI = underband cm 90/95 = international size XXL SIZE VII = underband cm 95/105 = international size XXXL
For knowing the right cup size, find the difference between bust circumferene and underband and you’ll have the cup size to order:
less than 15 cm = cup A 15 to 17 cm = cup B 17 to 19 cm = cup C 19 to 21 cm = cup D 21 to 23 cm = cup E
WOMAN’S PANTIES SIZES
SIZE I = international size XS = Italian clothing size 38/40 SIZE II = international size S = Italian clothing size 40/42 SIZE III = international size M = Italian clothing size 44/46 SIZE IV = international size L = Italian clothing size 46/48 SIZE V = international size XL = Italian clothing size 48/50 SIZE VI = international size XXL = Italian clothing size 50/52 SIZE VII = international size XXXL= Italian clothing size 54/56
MEN’S UNDERWEAR SIZES
SIZE III = international size S = clothing size 46 chest cm 80-88, waist cm 75-79
SIZE IV = international size M = clothing size 48 chest cm 89-96, waist cm 80-84
SIZE V = international size L = clothing size 50 chest cm 97-104, waist cm 85-90
SIZE VI = international size XL = clothing size 52 chest cm 105-115, waist cm 90-94
SIZE VII = international size XXL = clothing size 54/56 chest cm 115-120, waist cm 95-100
CONVERSION OF GERMAN SIZES TO ITALIAN SIZES German size 46/48 = Italian size 48/50 = International size M/L German size 50/52 = Italian size 52/54 = International size XL German size 54/56 = Italian size 56/58 = International size XXL
FOOTWARE AND SOCKS FOR ADULTS AND CHILDREN Measure the foot length from the heel to the big toe tip. For having comfortable shoes, you have to add at least 0,5 cm more to the foot lenghts mentioned below:
size 17 = foot length cm 10.3 size 18 = foot length cm 11 size 19 = foot length cm 11.6 size 20 = foot length cm 12.3 size 21 = foot length cm 13 size 22 = foot length cm 13.6 size 23 = foot length cm 14.3 size 24 = foot length cm 15 size 25 = foot length cm 15.6 size 26 = foot length cm 16.3 size 27 = foot length cm 17 size 28 = foot length cm 17.6 size 29 = foot length cm 18.3 size 30 = foot length cm 19 size 31 = foot length cm 19.6 size 32 = foot length cm 20.3 size 33 = foot length cm 21 size 34 = foot length cm 21.6 size 35 = foot length cm 22.3 size 36 = foot length cm 23 size 37 = foot length cm 23.6 size 38 = foot length cm 24.3 size 39 = foot length cm 25 size 40 = foot length cm 25.6 size 41 = foot length cm 26.3 size 42 = foot length cm 27 size 43 = foot length cm 27.6 size 44 = foot length cm 28.3 size 45 = foot length cm 29 size 46 = foot length cm 29.6
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Altramoda – Strada Provinciale Flaminia 71 – 61034 Fossombrone (PU) – P. IVA: IT 02577220417
E-mail: email@example.com – Tel. 0721 716129 – Dal lunedì a venerdì: dalle 9,00 alle 12,30 e dalle 15,00 alle 18,00