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Altramoda delivers to all EU countries (excluding the minor islands) via DPD (Dynamic Parcel Distribution) parcel delivery service. The goods travel at the risk of the recipient. We always do our best for packaging the products in a safe manner. Once the parcel has been shipped, you will receive notification of the track and trace number of your order; you can check the status of your order online. Please give us a PHONE NUMBER YOU CAN BE REACHED AT; we’ll call you only in case any problem occurs during the shipping procedure.
Two free delivery attempts are foreseen for each shipment. Deliveries arefrom Mondayto Friday (excludingnational holidays). If no-one is present at the time of the attempt delivery, the driver will leave a notification card in your mailbox (which containthe following information:date and time ofattempted delivery, addressand telephone numberof the post officeatwhich theshipislying, andthe deadlineofstock). If the second delivery attempt fails, too, the parcel can be picked up at your local office of DPD.
You can not changeaddressafter the packagehas already been shipped.
Aftertwodelivery attempts, parcels awaiting deliveryare keptin stockat DPD local officeon averagefor 7 days, including Saturdays and holidays. After the periodofstorage, the packagewill return to Italy.THENwe will proceed toreimburse youONLYCOSTOF GOODS,DEDUCTING THE COST OF THE SHIPPING BYAMOUNTPAIDBY YOU ANDDEDUCTINGthe cost FOR RETURN OF THE PARCEL.
Fixed standard freight cost for each order:
Austria € 16
Belgium € 16
Bulgaria € 19
Czech Republic € 16
Denmark € 16
Eire € 51
Estonia € 47
Finland € 62 (islands excluded)
France € 19 (Corse island excluded)
Germany € 16 (islands excluded)
Greece € 45 (islands excluded)
Hungary € 16
Latvia € 47
Lithuania € 47
Luxembourg € 16
Malta € 78
Netherlands € 16
Norway € 86
Poland € 16
Portugal € 40 (islands excluded)
Princedom ofMonaco € 19
Romania € 47
Slovak Republic € 16
Slovenia € 29
Spain € 19 (Canary Islands excluded)
Sweden € 39 (islands excluded)
Switzerland € 68
United Kingdom - England-Wales-Scotland-North Ireland € 19 (island excluded)
For countries outside the EC (Norway, Switzerland,...) the custom may ask you a clearance fee in proportion to the total of the invoice. Find out from the Bureau of Customs of your country.
Altramoda – Strada Provinciale Flaminia 71 – 61034 Fossombrone (PU) – P. IVA: IT 02577220417
E-mail: firstname.lastname@example.org – Tel. 0721 716129 – Dal lunedì a venerdì: dalle 9,00 alle 12,30 e dalle 15,00 alle 18,00