Altramoda delivers to all EU countries (excluding the minor islands) via Postal service. The goods travel at the risk of the recipient. We always do our best for packaging the products in a safe manner. Once the parcel has been shipped, you will receive notification of the track and trace number of your order and you can check the status of your order online. Please give us a PHONE NUMBER YOU CAN BE REACHED AT; we’ll call you only in case any problem occurs during the shipping procedure.

One free delivery attempts are foreseen for each shipment. Deliveries are from Monday to Friday (excluding national holidays). If no-one is present at the time of the attempt delivery, the driver will leave a notification card in your mailbox (which contain the following information: date and time of attempted delivery, address and telephone number of the post office at which the ship is lying, and the deadline of stock).

You can not change address after the package has already been shipped.


Inside your parcel you will find the return label.


Costs for shipments to Europe EU Schengen nations (excluding minor islands)

Fixed standard shipping costs for each order: € 13, free shipping over € 89

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